|
Do you have a question about Canada Creek Tea Merchants, our products and services, or
about our web site? Chances are you will find the answer below.
Nobody asked your question? Send us an email. Our address is service@cctm.com We will do our best to contact
you within 24 hours.
- Where is your store located?
- Do you sell your products to
stores?
- Does Canada Creek develop its
own products?
- Why does Canada Creek not
advertise?
- Why do you have
"clickable" pictures on your web site?
- How do I know a picture
is"clickable"?
- Canada Creek uses only orthodox
tea. What is orthodox tea?
- You sell loose tea, is this not
in bags?
- How does one make and serve
loose tea?
- How much loose tea should I
use?
- How long do I brew the tea?
- Can I add milk and sugar in
Canada Creek teas?
- Can I use Canada Creek products
to make Iced Tea?
- What is the shelf life of
Canada Creek tea?
- How much tea does a 51g package
make?
- What is the truth about
caffeine in tea versus coffee?
- How much caffeine in a cup of tea versus coffee?
- Does Canada Creek have
decaffeinated teas?
- Do you have any green teas?
Where is your store located?
Since 1998 our store has been on the Internet. Canada Creek Tea Merchants is currently
found only on the web. We do not have a physical retail location. We
manufacture many of our products at facilities in Nova Scotia, Canada and then ship them to
a number of destinations.
Do you sell your products to
stores?
Yes we do. Our products are normally found in gourmet stores and in
gift shops. If you have a favorite store that does not carry our product, ask them
to do so. They may not have heard about us. Also send us an e-mail at service@cctm.com and we will follow up with them.
Does Canada Creek develop its
own products?
Yes. We are not a reseller of tea. We research and develop
our own product lines. We buy the loose tea, the natural flavors and other natural
ingredients, and then blend them using our own unique recipes. When you buy from us,
you buy our products.
Why does Canada Creek not
advertise?
We take our advertising budget and spend it on satisfying our customers.
Our advertising dollars are also used to buy superior quality ingredients, so that
we may create great tasting teas. We think this is a better way to spend the money.
Satisfied customers are our primary objective. Someday, when we are big
conglomerate, we will have slick TV ads. For now, we will spend the money on making
tea.
Why do you have
"clickable" pictures on your web site?
Some people like pictures, others have slow modems and hate waiting for the
web pages to load. Even with improvements in technology, with more and more people
joining the Internet, the web is going to move slower not faster. Our objective is
to minimize time wasters, hence the clickable pictures. Our web pages are designed
to load within 5-10 seconds.
If you wish to see the picture, click on the ones with the blue borders, they will expand.
The size and times under the pictures are approximate. They assume a slow day on the
Internet.
How do I know a picture
is"clickable"?
| Clickable image.... |
Picture does not expand |
(50K image 25 s at 28.8)
|
|
If a picture has a border (usually blue) and
a size and time caption underneath, then it is a clickable picture. The picture will
expand when you click on it with your mouse. The size and times under the pictures are
approximate. They assume a slow day on the Internet.
How do we calculate this time for download? It is our best guess. There are so
many variables: your modem, the time of day, any big world events, and of course the usual
net congestion, that an exact number is difficult. However, based on your feedback,
our impression is that our guess is conservative, and the pictures load quicker than our
estimate. So click away and enjoy.
Canada Creek uses only orthodox
tea. What is orthodox tea?
Orthodox tea is the top two leafs of each plant. These two leaves
produce the best quality tea leaf. We use only these leaves in all our tea products.
Since tea plucking is still done by hand, it is possible to select these two
leaves.
You sell loose tea, is this not
in bags?
We use loose tea instead of bagged tea. Loose tea is of the highest
quality, the top two leaves, hand picked off each bush. Bagged tea uses a much lower
grade of tea leaf and is often ground into an un-recognizable dust.
How does one make and serve
loose tea?
Unlike bagged tea, it is much easier to tailor loose tea for your individual
tastes. Loose tea is measured and placed in an infuser. This metal container,
usually with tiny holes in it, acts as an environmentally friendly, re-usable tea bag.
It allows the water in and the flavor out. Some tea pots come with a strainer
basket. You can measure your tea into this basket and remove it before serving.
If you like a strong cup of tea, you can put the desired amount of loose tea into a
cup and fill with boiling water. Leave it there and enjoy. When you get to the
end, don't forget the loose tea at the bottom of your cup.
How much loose tea should I
use?
This a tough one. It all depends on you. Typically, the optimum
tea quantity is 1.5 grams per 6 ounce cup of water. We suggest you start with a
level teaspoon of loose tea, and then adjust it up or down according to your taste.
It doesn't take long to find your preferred strength. Keep in mind that using too
much tea is a waste of product, and can result in a bitter, distasteful cup of tea.
See FreeInfo for details.
How long do I brew the tea?
Brew the tea for 3-5 minutes or to your desired strength to taste. Our
associates normally brew their tea for about 4 minutes. Check out our FreeInfo section for greater detail on brewing tea.
Can I add milk and sugar in
Canada Creek teas?
Yes. You can add milk and sugar to any of our black teas. Adding
milk and sugar to an herbal tea is an individual preference.
Can I use Canada Creek products
to make Iced Tea?
Absolutely. All our products make a great iced tea. Don't forget
to double the amount of tea to compensate for the extra ice. For more details on the
various methods of brewing both regular and iced teas, see FreeInfo.
What is the shelf life of
Canada Creek tea?
Our products have been extensively tested for shelf life. They have a
shelf storage life of between 12-18 months. Any product with a citrus blend will
normally keep for 12 months. Beyond this time, humidity, temperature fluctuations
and other conditions in your home may result in a loss of flavor. This loss is
gradual and often is not immediately detectable. If in doubt, try it out, and then
replace with fresh tea.
How much tea does a 51g package
make?
A 51g package of tea makes 31 generous cups of tea. Depending on your
tastes, you may make a stronger or weaker cup of tea. Our customers tell us that
they typically get between 25-35 cups of tea from one of our 51g packs.
What is the truth about
caffeine in tea versus coffee?
Like everything else in life there is no simple answer. It depends on
your starting point. Here are the facts as we know them today. On a per
pound basis, tea has more caffeine than does coffee. However, a pound of tea
will yield about 200-250 cups, depending on how strong you like your tea. A pound of
coffee will make between 30-40 cups, depending on how strong you like your coffee.
As you can see, a cup of tea has less caffeine per cup than does a cup of
coffee. It does so because you use less product per cup of water. Before going
to bed, you should ask which is better, per pound or per cup. In a way, pound for
pound, you get "better mileage" with tea than you do with coffee.
How much caffeine in a cup
of tea versus coffee?
It depends on how much tea you use and how long you brew or steep
the tea. The following table will serve as a guide. Keep in mind
that these numbers are typical and will vary with quantities of water and
tea. In North America, we like big mugs of everything, while in Europe,
the portions are often smaller. This table gives estimates for both a 6
and 8 ounce cups.
|
6 ounce cup (Milligrams of caffeine) |
8 ounce cup (Milligrams of caffeine) |
| Coffee |
75 |
100 |
| Black Tea |
30 |
40 |
| Green Tea |
30 |
40 |
| Decaf Tea |
3 |
4 |
| Herbal Tea |
0 |
0 |
.
Does Canada Creek have
decaffeinated teas?
Presently all our black teas contain caffeine. We have a few caffeine
free teas that do not contain any caffeine. If you have a favorite black tea, you
can remove the caffeine from it by using a very simple method. See our FreeInfo section or just click below:
Want to reduce the caffeine, but you have just regular tea?
Do you have any green teas?
We have a new line of high quality green teas that will be released in
early 2001.
Stay tuned for this and other exciting product announcements.
Tea Q&A, Canada Creek™
All rights reserved. Copyright (c) 1998-2000 Canada Creek Tea Merchants Inc.™,
| 
