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Your Privacy , Our Guarantee

 

The Bottom Line:

Canada Creek will never buy, sell, share, barter or willfully disclose individual customer information to any third party.  We derive mutual benefit through our relationships with you, our customers, not by selling your hard earned trust.

 

Privacy Philosophy
It is our policy to allow you, our customers to control as much or as little information you feel comfortable doing.  As our customer, regardless of how you contact us (e-mail, website, phone, Fax or regular mail) you:
    - control what information you provide
    - control what we do with that information
    - control the timing and frequency of any communication

We feel so strongly about privacy that our website does not collect information about our customers or their individual usage patterns/behaviors.  When you visit our site you are an anonymous user.

 

Cookies
"Cookies" are a feature of the browser that allow a company to assign you a random number and track your usage of their website.  Regular users of the Internet know how bothersome "cookies" can be.  For that reason Canada Creek does not place "cookies" or any other intrusive markers onto your computer.  The only exception to this is for secure, online ordering.  More on that later.

 

Advertising
Canada Creek does not allow other companies to place advertising on our website.   This further protects you.  Companies often use their advertising banners, and other icons, to track customers on the internet.  If they are not our site, you do not have to worry about their privacy policies and procedures.

 

Secure On-Line Ordering
Today, Canada Creek uses a secure on-line ordering method that does not use cookies.  One day Canada Creek will have secure online transaction capabilities that use cookies.  In order to protect the security of your order, and  for purposes of authentication, we may ask to place a cookie onto your computer.  This cookie can be removed (refer to the documentation for your browser) or you may wish keep it on your computer to simplify future order entry.

Commercial applications are becoming more and more secure each day.  Technology is changing at an every increasing speed.  In order to protect your privacy and your right to conduct commerce on the Internet, Canada Creek will endeavor to incorporate generally accepted methods of security as they become widely deployed.

 

Opt-Out Features
You may decline to provide us with any personal information in the first place.   Should you share with us any name(s) and address information about you, Canada Creek wants you to have complete control over communications.  This allows you to decide:

    - if and when we correspond
    - if and when you receive any email, newsletters or catalogs
    - if you wish to be in any service directories (e.g. newsletters, health alerts)

If at any time you wish to remove your name and address information from our list, we will gladly do so.  The mechanism will depend on the medium used.  For example, email based mailing lists will have embedded instructions that will explain how you may remove your name from further mailings.

 

Policy Updates
Since the Internet is such a new medium, we will be updating this site as required.   Though technology may change, we will do our best in keeping with our philosophy and in protecting your right to privacy.  If you would like to provide us with your concerns, thoughts or feedback please click here to go to our feedback form or send us an e-mail at service@cctm.com  

 

Privacy Policy, Canada Creek™
All rights reserved.  Copyright (c) 1998-2000 Canada Creek Tea Merchants Inc.™